How to get in contact with us
 | For General questions |
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10 South LaSalle Street |
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| To change an address, set up direct deposit, change beneficiaries, report a death, etc. contact |
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Gail Baker Retirement Record Clerk (312) 463-0362 gbaker@ctapension.com |
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| To order income verification statements contact |
| Reba Riley Receptionist/General Clerk (312) 441-9694 rriley@ctapension.com |
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| For matters involving benefits applications, refunds, QDROS, Child Support orders, return to work, non-receipt of death benefits, earnings and contribution errors on benefit estimates, etc. - contact Pension Representatives |
| Jim Gates (A - M) (312) 463-0352 jgates@ctapension.com Gloria Cage (N - Z) (312) 463-0358 gcage@ctapension.com |
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| For tax withholding change, to order benefit estimates, to delete dependents who are no longer eligible for medical or dental coverage contact Retirement Clerks |
| Ayanna Hesbitt
(312) 463-0361 |
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| Contact the Northern Trust Company’s Customer Service Department for issue involving the non-receipt of Benefit checks. |
| (312) 557-2879 |
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